recent visit to paradise club -- Paradise Owners Club

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Subject: recent visit to paradise club

Author:
billy hardie

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Date Posted: 02:48:18 11/08/05 Tue

Hi all, have just returned from Tenerife and i can honestly say that apart from the gastly black paint now being applied inside and outside of the appartments the resort does in my opinion look first class.
We were in a party of twenty having hired four private apartments and our own timeshare week, and everyone most of them being there for the first time were mightily impressed by almost everything they saw.
A few points i would like to air are as follows:
(1)The resort director was sacked the day before we left and all my many friends on the staff were delighted about this ? We wonder why?
(2)Zacarys is a disaster with the level of service and quality on offer quite appauling. We returned meals on both visits for various reasons but overall we witnessed many families having to wait long periods between courses and even just to order drinks etc and doing as we did sending food back to complain.
The worry is that this may have an impact on the RCI ratings that we are paying to try and reastablish back to gold crown status!
(3)Murphs Law although having the most pleasent staff in the resort in Ben And Chris was this time a little disapointing due to the fact that no food is available (yet again) except pizza ! and the entertainment we found to have lost the Quality of previous visits to the club and still finishes far to early. Why spend all the money to sound proof the bar only to close it down at 12.30?
(4)Did get obligatory phone calls etc and only when we got the knock on the door on our forth day did we speak yo a rep who when we politely told to leave us in pease did so.
Overall everyone did have a ball and we are already booking again for next year
regards
Billy

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Replies:

[> Subject: Re: recent visit to paradise club
Author: John B [ Edit \| View ]	Date Posted: 11:18:49 11/08/05 Tue Hi Billy . Great to have some feedback on how things at the resort are. I agree with you on Zacarys it has been a disaster since it opened, we have had 3 meals there and not even once were we satisfied with the food, it's now a no go area except for coffee during the day. We could do with some more updates from owners