Re: Tungsten T3 Frustration -- New England Palm Users Group

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Subject: Re: Tungsten T3 Frustration

Author:
George Knight

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Date Posted: 18:29:49 01/20/04 Tue
In reply to: Michael Steinberg 's message, "Re: Tungsten T3 Frustration" on 19:24:07 01/19/04 Mon

Sorry - here are some more details;
The computer is Gateway G6-333.
I had a Palm M515 hooked up before.
I tried installing the software both ways - first updating from the existing, then completely wiping out everything and doing a clean install.
I'm trying to Sync with the Palm Desktop.
The hotsync manager seems to be set up correctly.
Thanks again
George
>I hate to keep saying it, but details really help
>here. What I have is:
>T3
>Win 98
>USB
>
>- You say when you try to hotsync, it appears both the
>T3 and the PC are trying to connect (you get some
>indication on both sides). Exactly what does the T3
>say before the failure?
>- Did you verify that the hotsync ID's match?
>- Are you syncing with Palm Desktop or Outlook?
>- If Palm Desktop, did you install over the existing
>version?
>- If you deleted the previous version, what about the
>data (address book, date book, etc).
>- Does the hotsync manager appear to be set up
>properly?
>- What model Palm were you using previously?
>- What make and model PC?
>
>>Long story short - new Tungsten T3 - installed
>>software (Win98), couldn't hot sync. Looked like USB
>>connection was OK because the computer recognized that
>>I was starting a hot sync, but T3 got hung up and
>>gave message that said that the connection was lost,
>>and that I should check the setup. Three long calls to
>>Palm where they basically told me the same thing each
>>time (reinstall software, hard reset on the handheld -
>>get rid of any old palm software) and each time it
>>didn't work. Returned T3 and got new one. Same thing.
>>Thoughts? I'd be very grateful.
>>-George

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Replies:

Subject	Author	Date
Re: Tungsten T3 Frustration	Michael Steinberg	06:02:58 01/21/04 Wed
Re: Tungsten T3 Frustration -- Tony Searby, 15:25:47 02/21/04 Sat