Internet Connection Problem & Questions -- The HarmyBoard HarmDrive

[ Show ]

Support VoyForums

[ Shrink ]

VoyForums Announcement: Programming and providing support for this service has been a labor of love since 1997. We are one of the few services online who values our users' privacy, and have never sold your information. We have even fought hard to defend your privacy in legal cases; however, we've done it with almost no financial support -- paying out of pocket to continue providing the service. Due to the issues imposed on us by advertisers, we also stopped hosting most ads on the forums many years ago. We hope you appreciate our efforts.

Show your support by donating any amount. (Note: We are still technically a for-profit company, so your contribution is not tax-deductible.) PayPal Acct: Feedback:

Donate to VoyForums (PayPal):

[ Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1, [2], 3, 4 ]

[ Next Thread | Previous Thread | Next Message | Previous Message ]

Date Posted: 10:20:09 09/28/07 Fri
Author: Sunny
Subject: Internet Connection Problem & Questions

I have one PC tower at home, connected to DSL via a modem supplied by my provider. The connection developed trouble the other night. All my usual diagnostics, restarts and fixes did not work. In talking to tech support, who altho being Indian actually DID seem to know his stuff, he walked me all through reconfiguring my local driver, turning off my network driver (with no network, why did I have one - no clue; probably from a previous tech support call 2 years ago). Everything worked great,got right back up on the net, faster than the connections I'd become accustomed to. He had me put a shortcut on my desktop, linking to the new configuration.
Alas, when I went on this AM, that shortcut took me to a DIAL-UP configuration, which rather defeats the purpose of DSL ! I tried going into the control panel and checking out my internet connections. No joy there in finding a problem, but PC prompts me that I do not have an internet connection, unless I designate the dial-up choice. What the heck is going on ???
Any and all help would be most appreciated. And no, I have no idea where the CD for the original driver is anymore. Otherwise I would have already deleted and reinstalled that driver. Sigh....

[ Next Thread | Previous Thread | Next Message | Previous Message ]

Replies:

[> Hi Sunny, is your DSL modem on? Does it turn off when you turn off your computer? I always leave mine on. And if you have a router, leave that on as well. DSL is great when it works. If that isn't the problem, try resetting your DSL modem and rebooting. -- judi not sure if this helps, 12:33:22 09/30/07 Sun [1]

[ Post a Reply to This Message ]
[ Edit | View ]

[> [> Thanks, judi (and Cec), but I'm afraid we're way beyond the shut off and reset stage. Those were among the first things I did. Nope. Guess I'll have to get ahold of an IT support person who speaks English AND knows what they're talking about......in my spare time, of course. -- Sunny, 10:45:27 10/02/07 Tue [1]

[ Post a Reply to This Message ]
[ Edit | View ]

[> I am no help whatsoever as I have cable not DSL. However, what judi said might work. Yesterday I had no wireless connection, but did have internet on the one computer that is plugged in. So I unplugged and disconnected my cable modem, plugged it in and connected it again, and voila! It worked. Sometimes it's the simplest things that work. -- Cece, 09:24:54 10/01/07 Mon [1]

[ Post a Reply to This Message ]
[ Edit | View ]