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Date Posted: 21/01/26 13:41:46, Wed
Author: AB
Subject: THIS ISNT LEGAL - Please speak to a lawyer as soon as possible (Please see inside)
In reply to: Pat 's message, "Elite silencing customers!" on 21/01/26 12:55:19, Wed

1. If the contract was signed with an agreed upon qoutation for price, that price is now legally binding. If that is the case, they cannot adjust this price without consulting and agreement on both sides.

2. Check the contract. If the contract that you signed allows for price changes, then you have a leg to stand on because an increase of £700 is extortionate. Minor price changes can account for an increase in material costs, but any small claims court could see that £700 is far too much to account for all of these changes.

3. Under the Consumer Rights Act 2015, terms that allow traders to determine the final price after the consumer is bound contractually are presumptively unfair, therefore, it would be entirely unfair to bind someone into a contract where the agreed-upon price can be changed at the last minute without valid reasoning or explanation.

4. They cannot legally create a contract that voids national consumer protections.

5. Under the Consumer Protection from Unfair Trading Regulations 2008, a trader cannot engage in aggressive or coercive behaviour towards consumers. This means that they are not allowed to tell you what you can and can't post online. Being a whistleblower is a legally protected position!

6. Defamation laws do not protect them - if you make factually evidenced statements, the trader has no viable claim for any kind of defamation, especially when they themselves have made statements about a 30% increase.

7. Their constant avoidance when speaking to you means that you have attempted to resolve this issue and to respond within reasonable timeframes, and reflects poorly on them; they are avoiding accountability and failing to give you valid reasons for the price increase.

All of this combined, you have a very valid claim within a small claims court, and I would recommend keeping ALL evidence you can, all correspondence with them and all signed copies of the contract. I would speak with a lawyer and look towards a small claims court, as they will need to learn this isnt okay.

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