Author:
James
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Date Posted: 01:20:19 04/28/06 Fri
Obviously this percentage is incorrect. It must have been something sales reps for years on end have used to say how exclusive their resort is.
In actual fact, RCI awards are based on the scores on the comment cards sent to them by exchangees. 5 of the fields are used to determine the award given, these are: Check In/Out, Resort Hospitality, Resort Maintenance, Unit Maintenance and Unit Housekeeping. Scored out of 5, a resort must average over 12 months (in field order) 4.1, 4.1, 3.9, 4.0 and 3.9 for Gold Crown and 4.0, 4.0, 3.8, 3.7 and 3.8 for silver.
Percentage has nothing to do with it!
Whilst it would be nice to believe that the award scheme is as simple as that, it isn't. RCI depends on the resorts for its business, so a resort that doesn't get the required scores for gold or silver can persuade RCI to give them a reward - this is more likely to work for resorts in active sales who are regularly affiliating new members to RCI. The more revenue a resort (or company) generates for RCI, the more likely it is to give an award which isn't actually deserved - even more so if the resort threatens to de-affiliate and go to Interval International!!
Paradise Club actually had the gold crown for a couple of years when it didn't even deserve RID (now silver crown), but because the then owners of Paradise were generating a lot of revenue for RCI - hey presto! Gold Crown.
This is fact, the next is just me thinking out loud...
I'm sure this could work the other way too, RCI could be asked not to give an award so that a resort management company can then say to members, "we've lost our gold/silver crown, we need to charge a special levy to refurbish the resort".
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