Date Posted:21:42:36 07/26/07 Thu Author: TQ(who is quite amazed she can open up the tower and unplug stuff correctly with directions from India!!) Subject: Sound Card 101. Well, I spent 3 hours with Dell in India this afternoon. In the process, I actually learned how to open my tower that contains the hard drive, disconnect the sound card, reattach all the wires correctly (including correcting the Dell supposed specialists) and, admittedly with their help, got music and my JAG videos back. YEA! Apparently, my sound card got fried when we had a power outage last Saturday and it took me until today to have time to work on getting it fixed.
You got useful info out of tech support in India ?! Wow, you should start your own consulting biz, serving as liaison between those outsourced support centers and US customers who can't made heads or tails out of what they're saying, especially when they are obviously flipping through pages of scripts since theey don't really know what they're doing ! -- Sunny...I'm impressed and bow to the TQueen :), 07:16:46 09/12/07 Wed [1]