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| Subject: Re: AES Prodata | |
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Author: 100% owned subsidiary of ERG Limited Belgium |
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Date Posted: 06:40:03 02/01/03 Sat In reply to: Their customer became their partner 's message, "Re: Hong Kong System" on 06:28:35 02/01/03 Sat http://wbln0018.worldbank.org/external/lac/lac.nsf/Sectors/Transport/D5A576A039A802C0852568B2007988AD?OpenDocument Hong Kong Smart Card System Information on the Hong Kong Smart Card System provided by AESPRODATA, the Railroad-Technology Journal and MTR Corporation. AES Prodata has installed the world's largest contactless smart card system in Hong Kong where over 1.6 billion transactions occur on the public transport system yearly. This system incorporates all modes of transport including bus, rail and ferry. The first multi-modal smart card system of its kind in Hong Kong. Since the roll out of the Hong Kong system in September 1997, 2.5 million smart card transactions per day have taken place. Over four million cards have been issued with a further 3.6 million still being rolled out. The system is able to handle up to 10 million transactions per day across all modes of public transport. The smart cards (known as the Octopus system) can be used across six transport operators which have joined together in a joint venture called Creative Star Limited. The joint venture includes the MTR Corporation, the Kowloon-Canton Railway Corporation (KCRC) – light and heavy rail, the Kowloon Motor Bus Co. (1933) Ltd (KMB), Citybus Ltd and Hongkong & Yaumati Ferry. The flexibility of the system including the central clearing house means that the card can also operate in applications outside transport such as parking, retail and telecommunications. The scope of the system is already being expanded into applications such as pay telephones and photo booths - a world first for automated transit fare collection systems. AES Prodata is responsible for the design, build, operation, maintenance and financing of automated fare collection and card based systems for public transport, ranging from simple fareboxes to advanced multi-modal smart card based ticketing systems. The Hong Kong system is recognized internationally as one of the most advanced smart card systems in the world, having won the 1998 Sesames Award for best smart card application at Cartes 98. . PARTNERSHIPS AND PEACE OF MIND Strategic long term partnerships with international and local operators are encouraged and may include local authorities, transport executives and metropolitan transport executives. AES Prodata ensures system reliability and data security at the highest level and continually achieves excellence in both products and services. AES Prodata is established internationally as one of the leaders in design, manufacture and project management of Automated Fare Collection (AFC) systems. AES Prodata is a member of the ERG Group of Companies, which is based in Perth, Western Australia. AES Prodata N.V. (Belgium) is a 100% owned subsidiary of ERG Limited and is the Head Office of the AES Prodata Group of Companies which has offices in Australia, Brazil, Canada, France, Hong Kong, Sweden and the United Kingdom. AES Prodata has pioneered the installation of paper, magnetic stripe, contact and contactless smart card fare collection systems worldwide. Recent installations include Sao Paulo, Moscow, Mexico City, Malaysia and the first multi-modal smart card system of its kind in Hong Kong. Since the roll out of the Hong Kong system in September 1997, 2.5 million smart card transactions per day have taken place. . RANGE OF AUTOMATED FARE COLLECTION EQUIPMENT AES Prodata has an extensive range of fare collection products for all modes of transport, including: · on-board ticket issuing machines with either stand alone or integral validation for magnetic stripe cards, contact and contactless smart cards. · portable devices for ticket issuing, card validation and encoding. ticket vending machines which accept coins, notes, debit, credit and stored value cards. · point of sale terminals combining paper, magnetic, contact and contactless smart card technologies. · access control systems incorporating barriers, turnstiles and ticket validation for rail and metro stations. · data communication systems including infrared data transmission, data modules and local and wide area networks (WLAN). · depot computer systems including hardware and software for operational management information. · central computer systems for card tracking, card management and complete business management packages. AES Prodata Leuvensesteenweg 540 b2 B-1930 Zaventem Belgium Tel: +32 2 722 8911 Fax: +32 2 720 8794 E-mail: info@aesprodata.be URL: http://www.aesprodata.com.au . ALL ABOUT THE OCTOPUS CARD To buy an Octopus card: 1. The Octopus card can be bought from any MTR Customer Service Center. 2. The Octopus card for adult use costs HK$150; Octopus card for students costs HK$100 and Octopus card for a child or elder costs HK$70 each. 3. A refundable deposit of HK$50 is included in the cost (This covers the card cost of HK$30 and a one-time negative value up to a maximum of HK$35). To use an Octopus card: 1. Simply touch the Octopus card on the Octopus Fare Deducting Processor at any entrance or exit gate in the MTR station (The Octopus card will also work if it is inside a wallet or handbag). 2. The Octopus card may only be used when it has a positive value. Any fare which takes the card to a negative value will be deducted the next time the card has value added to it. 3. Take good care of the Octopus card. Prevent it from being scratched, written on or bent. Keep it in its protective pouch. Do not put it in a wallet or bag next to coins, studs or zippers. 4. Do not put two Octopus cards on to the Fare Deducting Processor at the same time. 5. If the Octopus card is rejected at a gate, please wait until the passenger indication light stops flashing, then try again or go to any Customer Service Centre for assistance. 6. Do not place any electronic equipment such as a digital diary close to the Octopus reader. 7. When you sit down, make sure the Octopus card is not in your back pocket as the microchip inside could be damaged. To add value to an Octopus card: 1. Go to any Add Value Machine in an MTR station: i) Remove the Octopus card from the protective pouch and insert it into the Card Slot. ii) When the green light comes on, insert a HK$50 or HK$100 bank note into the Bank Note Slot. iii) Repeat this process until you have added as much value as you need. iv) Press the button to remove the Octopus card. OR 2. Ask MTR staff to add value for you at any MTR Customer Service Centre. To check remaining stored value: 1. Read the information from the display shown on the Fare Deducting Processor at the gate. OR 2. Go to an Octopus Enquiry Processor located in any MTR station. The last transaction details will be displayed. These will include the date, the type of transport and the fare which was deducted as well as the remaining balance OR 3. Ask for assistance at any MTR Customer Service Centre. . SERVICES AND FARES Airport Express Complimentary Services At all Airport Express stations, there will be flight-schedule indicators and full-service Customer Service Centres. In addition, customers can make use of the following complimentary services. 1. Free In-town Check-in service Hong Kong and Kowloon Stations will provide check-in desks for most airlines. Airport Express passengers can enjoy the convenience of collecting boarding passes and checking-in baggage before leaving town. 2. Free porter service This service is available at Tsing Yi, Kowloon and Hong Kong Stations to help Airport Express customers with their baggage. 3. Free MTR feeder Airport Express customers using their Octopus cards will receive a complimentary MTR journey when using the MTR as a feeder service to and from the Airport Express. 4. Free Airport Express Shuttles At 15 minute intervals, Airport Express Shuttle will take Airport Express customers between Hong Kong or Kowloon Station and all the major hotels. Again this service is free of charge. Personal Seat Back TV To meet the needs of international air travelers, the Airport Express trains are fitted with comfortable seats and a multi-channel personal screen in front of every seat, showing travel information, information about Hong Kong, weather, news, stock market and flight information. Fares Airport Express tickets can be purchased from Ticket Issuing Machines or from the Customer Service Centres at all Airport Express Stations. Three types of Airport Express tickets are available: Single Journey, Same Day Return and Round Trip. The Octopus card is also valid for travelling on the Airport Express. Children aged 3 - 11 will enjoy concessionary fares at around 50% of the adult fares. Children under 3 may travel free. From 1 January, 1999, passengers using the Same Day Return service will get a return trip for free. So it's even more economical for you to greet or say farewell to your family and friends. All other fares are still at their same low prices. The 1999 Airport Express Fare Table . *Adult (Include persons aged 65 or above) *Child (Aged 3 - 11) Round Trip Ticket (Valid for 1 month) Single Journey & Same Day Return Single Journey & Same Day Return Hong Kong Station - Airport Station $70 $30 $120 Kowloon Station - Airport Station $60 $30 $100 Tsing Yi Station - Airport Station $40 $20 $70 *Fares apply to Airport Express tickets and Octopus cards. (7.75 HK$ to 1 US$) At the same time, valid until 28 February, 1999, each fare-paying adult can bring up to three passengers aged 15 or below. . Let's introduce you to the MTR tickets You can buy single journey ticket from the Ticket Issuing Machines in all MTR stations. These tickets are used once on the day of issue for a specific journey. Special Tourist Souvenir Tickets are also available as a souvenir of your interesting journey in Hong Kong. Adult fares range from HK$4.00 to HK$26.00, depending on where starts and ends. Concessionary fares for the elderly, children and Hong Kong students range from HK$3.00 to HK$13.00. Another ticket alternative, the Octopus card, let you enjoy comprehensive connections across six transport systems around Hong Kong. The electronic ticket of the future, the Octopus card is the most convenient way for frequent MTR users to travel. . Adult Fares Single Journey Ticket Octopus Card Travelling on Hong Kong Island or Kowloon / Tsuen Wan HK$4.0 HK$3.7 HK$5.0 HK$4.5 HK$6.0 HK$5.5 HK$7.5 HK$6.7 HK$9.0 HK$8.1 Cross Harbour HK$9.00 HK$7.80 HK$11.0 HK$9.90 HK$13.0 HK$11.7 (7.75 HK$ to 1 US$) Go to: Automated Ticketing Systems - - - Back to:Transport Homepage [ Next Thread | Previous Thread | Next Message | Previous Message ] |
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