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Subject: Re: Fear and feel lost in the word of work


Author:
jim
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Date Posted: 23:44:18 10/19/09 Mon
In reply to: Deidre 's message, "Fear and feel lost in the word of work" on 01:10:30 09/22/09 Tue

I work for the airline industry for over twenty years in Reservation . I always had the customer read back there cc and always ask them to spell there first and last names and you need to repeat or recap everything that way you can check for errors .When you document a record.you can use abbreviation like plz please ,dep departure ,and look on other passenger name record or PNR at how other use abbreviation. I could not spell at all but by being vigilant I was able to get by after 8 years I confined in a supervise that I had dyslexia and she was very under standing . You should find some out side of work to talk to a psychologist to help you the airline industry is very stressfully work and it is always changing keep upbeat and consistent will help a lot .

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Replies:
[> Subject: Re: Fear and feel lost in the word of work


Author:
BD
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Date Posted: 17:07:59 10/28/09 Wed

If you live in the United states, dyslexia is covered under the Americans with Disabilities Act of 1972. do a little research and see if this can give you any help. It doesn't help in every situation.



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