Spent yesterday morning changing banks. We'd had an on-going problem with our bank concerning Gerry's debit card, which was compromised by a charge made last Christmas at TJ Maxx. Oh, sure, he got a new card and all that and we thought the problem was resolved until we found out one evening, while he was doing the grocery shopping, that the bank had failed to transfer his debit limit from the old card to the new one. In talking with one girl at the bank, she got nasty and said it was Gerry's fault. Oh, oh. You don't tell me something like that when I'm already mad, the money is in the account and it's THEIR problem. So, as of yesterday morning, all of our checks and debits had cleared. So..........off we went to close our account. We had already opened a new account at one of our credit unions so after giving the bank an earfull, off we went to the credit union to deposit the checks from the bank. We'd been with our bank for 18 years, so they lost a good account. -- Piggy's Pad

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Date Posted: 10:12:12 am, Sun, 09/02/07
Author: Sandy
Subject: Spent yesterday morning changing banks. We'd had an on-going problem with our bank concerning Gerry's debit card, which was compromised by a charge made last Christmas at TJ Maxx. Oh, sure, he got a new card and all that and we thought the problem was resolved until we found out one evening, while he was doing the grocery shopping, that the bank had failed to transfer his debit limit from the old card to the new one. In talking with one girl at the bank, she got nasty and said it was Gerry's fault. Oh, oh. You don't tell me something like that when I'm already mad, the money is in the account and it's THEIR problem. So, as of yesterday morning, all of our checks and debits had cleared. So..........off we went to close our account. We had already opened a new account at one of our credit unions so after giving the bank an earfull, off we went to the credit union to deposit the checks from the bank. We'd been with our bank for 18 years, so they lost a good account.
In reply to: Sandy 's message, "Happy Sunday!! Our weather is gorgeous. Oh, it's getting a bit hot in the afternoon but the mornings are cool and crisp. Makes me yearn for fall. The bridal shower Friday night was actually very nice. I'm just so glad that I was a "co-hostess" and not *the* hostess. It made for a much more enjoyable time! Now we're in the last week of the lead-in to the wedding next Saturday. Getting excited here and very excited for Janet and Rod." on 10:06:17 am, Sun, 09/02/07

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But before we left the bank, I made sure the Vice President of the bank knew the entire story and that the reason we were closing our accounts was simply because this one girl/woman had copped an attitude with me. The VP said she would make sure she had a "talk" with this girl on Tuesday. Well, we'll see. But still, the accounts are moved and we're happy. And once we got home, we created our online banking access at the CU and then transferred all of the funds from one checkbook register to the new one. Just getting that done gave me such a feeling of accomplishment! While I was doing that, Gerry took care of all of his overdue filing and entered the new CU information into spreadsheet form. So today...............we relax!! (NT) -- Sandy, 10:16:37 am, Sun, 09/02/07
What a pain! I'd have switched too!!! I'm glad you informed the VP..... something needs to be done before this girl makes the bank lose even more customers!! Hope you were able to have a relaxing day today!! (NT) -- V~, 1:39:38 am, Mon, 09/03/07
You and Vicki have really kept the board moving the past couple of days!!
Boy, what a pain changing banks isn't it? I don't blame you one bit... Hope you got it all straightened out... (NT) -- Kate, 5:50:42 pm, Mon, 09/03/07

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