The screen on my phone blanked out yesterday. I had taken it into the bathroom with me since I knew Gerry would call while I was soaking in the tub but I made sure that I had completely dried my hands, face and hair. But apparently I didn't dry off quite well enough. When I hung up with Gerry, my screen was blank and white. Once I got out of the shower, I used my blow dryer on it and managed to get the inside screen to come back up but then it disappeared again. So when I picked Gerry up from work, we went to the Verizon store to see what could be done. And what fantastic customer service we got. They exchanged my phone for a new one, no questions asked, and even moved all of my contacts over to the new phone for me so I wouldn't have to do it when we got home. I was so darn happy since I'd be absolutely LOST without my phone. -- Piggy's Pad

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Date Posted: 8:07:20 am, Fri, 02/29/08
Author: Sandy
Subject: The screen on my phone blanked out yesterday. I had taken it into the bathroom with me since I knew Gerry would call while I was soaking in the tub but I made sure that I had completely dried my hands, face and hair. But apparently I didn't dry off quite well enough. When I hung up with Gerry, my screen was blank and white. Once I got out of the shower, I used my blow dryer on it and managed to get the inside screen to come back up but then it disappeared again. So when I picked Gerry up from work, we went to the Verizon store to see what could be done. And what fantastic customer service we got. They exchanged my phone for a new one, no questions asked, and even moved all of my contacts over to the new phone for me so I wouldn't have to do it when we got home. I was so darn happy since I'd be absolutely LOST without my phone.
In reply to: Sandy 's message, "Happy Friday. Survived my dental appointment yesterday without any problems. My hygenist says I'm doing an excellent job of keeping the tartar at bay and have done a good job brushing. Now I only have one more appointment to make (for my osteoporosis screening, which I don't mind, since all I have to do is lay on a table) and then I'm caught up on medical stuff. We're headed for a beautiful and sunny 50 degrees today and the weather guy is saying that we'll make it to 66 tomorrow before another cold front comes through. WOW!!! A Saturday at 66 degrees??? I can surely agree with that. Spring is a'coming and I can't wait." on 8:02:14 am, Fri, 02/29/08

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Wow Sandy, that IS really great service!! Must have been the moisture in the bathroom got inside of it!!
kind of glad my two every is coming up soon...my phone doesn't seem to holding a charge as well as before...I did have an extra battery at home so I charged that one and put it in this moring to see if maybe my other battery is shot.... hopefully that is all that it is and I'll be good until my contract is ready for me to get my new one.... (NT) -- Kate, 8:36:52 am, Fri, 02/29/08
BTW...what phone do you have again? I got on-line today with a Chat guy from Verizon, and he did say the Samsung Gleam was a great phone (but what else is he going to say???) anyway, I forgot which phone you said you had...??? (NT) -- Kate, 10:59:14 am, Fri, 02/29/08
I've got the LG8600. And I know you're right about the moisture. Since I was still sitting in the tub, even though I'd dried everything off, I think my hair was still wet enough to put moisture into the phone. I could actually see what appeared to be water inside the screen. That's why I was jumping for joy when the screen wallpaper came back as I dried it with the blow dryer. But then it disappeared again. I'm just so happy that I didn't have to buy another phone. As for your battery, I'll bet the new one helps. Batteries, in my experience, only last about a year to a year and a half. After that, you might as well replace 'em. But you're due in May, right? Only two more months?? Getting excited yet??? (NT) -- Sandy, 12:12:48 pm, Fri, 02/29/08
Well if batteries only last about a year or so then I'll bet you are right and the new battery will take care of my problem....I double checked on my account, my new very two is up in July...I was thinking May too...but nope, July....and yes, I'm definitely getting excited!!! **smile** (NT) -- Kate, 8:29:09 pm, Fri, 02/29/08
I'll have to look again, but I don't think I saw the LG 8600 on the website anymore....I wonder if it's been discontinued? (NT) -- Kate, 8:40:49 pm, Fri, 02/29/08

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